At WellBuilt Naturals, your satisfaction is our priority. We stand behind the quality of our products and want you to feel confident in your purchase. If for any reason you are not fully satisfied, please review our policy below.

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1. Eligibility for Returns

You may request a return or refund if:

• The item was purchased directly from https://wellbuilt.ink
• The return request is made within 30 days of delivery
• The product is unused, unopened, and in its original packaging

Opened or used products are not eligible for return unless they are defective or damaged upon arrival.

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2. Non-Returnable Items

We do not accept returns on:

• Gift cards
• Final sale items
• Downloadable or digital goods
• Health and wellness products that have been opened

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3. Damaged or Defective Products

If your order arrives damaged, defective, or incorrect:

• Contact us within 7 days of delivery at support@wellbuilt.ink
• Include your order number, a description of the issue, and clear photos
• We will offer a replacement, exchange, or full refund (including shipping, if applicable)

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4. Refund Process

Once we receive and inspect the returned item:

• We will notify you of the approval or rejection of your refund
• If approved, the refund will be processed to your original method of payment within 5–10 business days
• Shipping costs (if any) are non-refundable unless the return is due to our error

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5. Return Shipping

• Customers are responsible for return shipping unless the item was defective or incorrect
• We recommend using a trackable shipping service

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6. Exchanges

We only replace items if they are defective or damaged. If you need to exchange a product, contact us at support@wellbuilt.ink.

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7. Late or Missing Refunds

If you haven’t received a refund:

1. Check your bank account or credit card statement again
2. Contact your bank or credit card company (processing times vary)
3. If the issue persists, contact us at support@wellbuilt.ink

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